Why is the Tribune loosing money? Well let me give you a clue. You make it very difficult for your loyal readers to remain loyal. I went 5 days without a paper being delivered 2 weeks ago.

This isn’t a new occurance. Even when cuts weren’t that deep at the Trib, more than a decade ago, my household subscribed to the Tribune for a year and then didn’t renew… But we got the Tribune DAILY FOR ANOTHER TWO YEARS AFTER OUR SUBSCRIPTION ENDED, DELIVERED DAILY!

Inefficient with a low satisfactory from subscribers and past subscribers — Mother Corporate knows nothing of satisfaction among consumers and readers. They just know the bottom line and that’s why the Tribune continues to slide.

Again I received the Brandon neighborhood section instead of the Central Tampa neighborhood section in my paper this morning. This is like the 11th time this has happened in 2 months. I live in YBOR CITY PROPER. THE HEART OF YBOR CITY. CENTRAL TAMPA NOT BRANDON. I can go to the newspaper box around the corner on 7th Ave. and the Central Tampa section will be in THAT paper but not mine delivered to my door. I guess calling the customer service center in the Philippines for the 5th time in 30 days (no lie) with constant assurances this will never happen again ain’t doing the trick.

I will say I have consistently received my paper for 9 days in a row; 2 were delivered Sunday morning 30 minutes apart!! I’m still working that one out and it’s making my head hurt.

Why is the Tribune loosing money? Well let me give you a clue. You make it very difficult for your loyal readers to remain loyal. I went 5 days without a paper being delivered 2 weeks ago. For the last year, it’s hit or miss and I don’t mean they hit or miss my front porch when they deliver it!! They just miss my house. The real estate on the Hills. River has to cost a fortune. Yeah it’s a Taj Mahal but I just want a paper with news ok?

Somewhere the focus of the Tribune changed from providing an informative piece of media content to pleasing the stockholders. Try taking it back to basics of pleasing YOUR CUSTOMERS and you’ll sell more papers and the stockholders will be happy cause they’ll make money.

Closing thought….please fix TBO.com. It is SOOOOOO slow to load now; not even worth going to the site anymore. Oops, I forgot. I gotta call the Philippines to complain. Sorry.

What is it with you us bloggers?

In my Twitter post that you took out of context, I was referring to the language used in all of the layoff announcements in the past two weeks – media, automobile, etc – not specifically to what was said at the Tribune.

I would have been happy to clarify my Twitter post for you if you had e-mailed or called before you posted this to Sticks.

Also, the way you grouped the Twitter posts here makes it appear as if this was an ongoing conversation among the people you identified. It was nothing of the sort. All were independent postings.

As you and I have discussed previously in person, I use the TwitStew account on Twitter as a headline service of sorts for the food blog. At times, fellow Twitter members fire questions at me that I answer in a post on Twitter. Occasionally glitches in Twitter make posts appear without referral links to prior posts from those asking questions. That was the case with my “vague language” post.

Just wanted to clear that up.

To clarify, that hasn’t been the case at the Tribune.