Comments on: sweetbay credit breach still affecting consumers http://sticksoffire.com/2008/07/03/sweetbay-credit-breach-still-affecting-consumers/ A very loose interpretation of the news and happenings in and around Tampa Fri, 19 Mar 2010 03:40:43 -0400 http://wordpress.org/?v=2.9.2 hourly 1 By: Mariella http://sticksoffire.com/2008/07/03/sweetbay-credit-breach-still-affecting-consumers/comment-page-1/#comment-222507 Mariella Thu, 03 Jul 2008 15:34:05 +0000 http://sticksoffire.com/2008/07/03/sweetbay-credit-breach-still-affecting-consumers/#comment-222507 USAA replaced my credit card immediately, painlessly, courteously, without my having to ask for it. They heard about the security breach and took care of it for me, right away. USAA totally rocks as an insurance company and as a credit card company. They only serve military families, though. I wonder why other insurance/finance companies don't provide a similar level of service? USAA replaced my credit card immediately, painlessly, courteously, without my having to ask for it. They heard about the security breach and took care of it for me, right away.

USAA totally rocks as an insurance company and as a credit card company. They only serve military families, though. I wonder why other insurance/finance companies don’t provide a similar level of service?

]]> By: Lee Nelson http://sticksoffire.com/2008/07/03/sweetbay-credit-breach-still-affecting-consumers/comment-page-1/#comment-222487 Lee Nelson Thu, 03 Jul 2008 13:35:53 +0000 http://sticksoffire.com/2008/07/03/sweetbay-credit-breach-still-affecting-consumers/#comment-222487 My debit card number from Bank Atlantic was taken. We shop at the Sweetbay in Riverview off of 301. MasterCard canceled my card only two weeks ago with neither and explanation or even a notification. I know they have my email address (as they spam it with offers for life insurance, home insurance, and 'consumer fraud' protection (ironic?) every other week.) It would have been nice if someone had emailed me the moment it was canceled instead of finding out while trying to pay for dinner. When I went to the bank this past weekend to get a new card there were 20+ other people at the Brandon branch in the same boat. As I was getting the card printed the Bank Manager told me he had to pay out over 200 hours in overtime that week to deal with the issue. I expect the effected banks will need to recoup that money from MasterCard and this story will be with us for a while. My debit card number from Bank Atlantic was taken. We shop at the Sweetbay in Riverview off of 301. MasterCard canceled my card only two weeks ago with neither and explanation or even a notification. I know they have my email address (as they spam it with offers for life insurance, home insurance, and ‘consumer fraud’ protection (ironic?) every other week.) It would have been nice if someone had emailed me the moment it was canceled instead of finding out while trying to pay for dinner. When I went to the bank this past weekend to get a new card there were 20+ other people at the Brandon branch in the same boat. As I was getting the card printed the Bank Manager told me he had to pay out over 200 hours in overtime that week to deal with the issue. I expect the effected banks will need to recoup that money from MasterCard and this story will be with us for a while.

]]> By: sara http://sticksoffire.com/2008/07/03/sweetbay-credit-breach-still-affecting-consumers/comment-page-1/#comment-222470 sara Thu, 03 Jul 2008 12:38:09 +0000 http://sticksoffire.com/2008/07/03/sweetbay-credit-breach-still-affecting-consumers/#comment-222470 Suntrust Bank recently identified their customers that had shopped at Sweetbay with debit/credit cards. They sent out a letter informing customers they were potentially at risk and proactively replaced the cards. Suntrust Bank recently identified their customers that had shopped at Sweetbay with debit/credit cards. They sent out a letter informing customers they were potentially at risk and proactively replaced the cards.

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